Tasked with shadowing a crisis prevention team, Upton finds her approach to policing at odds with the team's mental health clinician. Voight stands by Upton as she continues to struggle in her personal life.

Ruzek gets mixed up in a case after a late-night poker game is raided. Afraid of becoming like his father, Ruzek struggles to stand down and allow Intelligence to carry out the investigation.

Burgess works an extra shift at the 13th District and gets caught in the middle of a drive-by attack on refugees. The team works together to track down the shooter and uncover the true motive behind the attack.

Returning from furlough, Torres goes undercover in a tense and high-stakes drug trafficking case.

Atwater turns to an unlikely source of support when a string of jewelry store robberies shake his confidence.